1. Digital Products Only

All products sold on Teachase are digital products. No physical products are shipped. Course access and digital resources are delivered electronically after successful payment.

2. Delivery Method

Upon successful payment, your digital products will be delivered electronically. You will receive:

An email confirmation with your order details.
Login credentials or access link to the course platform.
Instructions on how to access your purchased course and downloadable resources.

3. Delivery Timeline

Digital delivery is typically instant. After successful payment processing, you should receive your access details within minutes. In rare cases, delivery may take up to 24 hours due to payment verification processes.

4. Access After Purchase

Once delivered, you can access your course immediately using the credentials provided. The course is accessible from any device with an internet connection — including smartphones, tablets, and desktop computers.

5. Troubleshooting Access Issues

If you do not receive your access details within 24 hours of payment, or if you experience any issues accessing your course, please:

Check your email inbox and spam/junk folder for the delivery email.
Ensure you are using the correct email address associated with your purchase.
Contact our support team at theteachase@gmail.com with your order details.

6. No Physical Shipping

Since all our products are digital, there are no shipping charges, shipping delays, or physical delivery logistics involved. You do not need to provide a shipping address for product delivery. The billing address collected during payment is used solely for payment processing and record-keeping purposes.

7. Contact for Support

For any delivery or access-related queries, please contact us:

Email: theteachase@gmail.com
Phone: +91-8959292674
Support Hours: Monday to Saturday, 11:00 AM – 6:00 PM IST

Shipping Policy